'This does not affect your statutory rights as a consumer'
About Us: We accept credit card payment which is processed securely via Worldpay. In some cases we may mail you for further details including information relative to your credit card. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, traditional mail or over the Internet.
Making a Purchase:
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.
Shipping and Handling:
We presently ship to countries across the world. For countries outside of the European Union we will always need to contact you to finalise payment and shipping details. All orders are charged at a rate depending on weight. Please phone +44 (0) 208 293 0777 or mail us at
We deliver your order right away. We will normally send your order to you in 3 working days. International orders are generally received in under 7 days. 24 hour UK delivery is available.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Complaints and Returns:
Under the Consumer Protection (Distance Selling) Regulations 2000, we offer a 7 day cancellation period. This means that as a consumer using
If you have a complaint about our service or products then please phone us on +44 (0) 208 293 0777 or email us on
For orders made from the UK or the European Union, 15% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero.
Credit Card security:
We accept credit card payment which is processed securely via Worldpay. In some cases we may ask you for further details including information relative to your credit card issuing bank.
Under the Consumer Protection Regulations 2000 we operate a full 7 day satisfaction guarantee, in the UK. If you are not completely happy with your purchase you may return it(*), in as supplied condition, within 7 days to receive a full refund. *subject to product.
Warranty Liability Limitation:
In no event shall
If you need to reach us, please email us on
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